Guiding you through the process of ordering from VKTRY
In June of 2025 VKTRY embarked on a journey to update sizing to better align with top brands of the most popular sport shoes. We also updated our skus. Here's what changed:. SKUS previously known as Y, B, and R changed to A, B, and C. These letters r
VKTRY Insoles are designed to be highly personalized based not only on shoe size, but also based on sport and body weight. VKs come in 5 levels of flexibility. These "spring levels" will be based on the weight you select when ordering--because a bigg
Yes, we utilize ShopPay and Sezzle which offer plans to pay over time. Click on ShopPay or Sezzle at checkout to learn more.
We recommend that you select the shoes you will be wearing your VKs in the most and choose that shoe size when selecting your VK size. Any issues with fit, please contact us and we can arrange an exchange. We also have a new feature in the ordering p
We usually recommend going down. The weight level is a big factor in determining the VK’s Pro Level (flexibility). While a higher Pro Level may provide more spring, it’s very important that you are able to comfortably flex your feet for the insoles t
We accept all major credit cards as well as PayPal.
At this time VKTRY is available only on VKTRY.com, Amazon (US and Canada), TikTok Shop, and select in-person events. From time to time local shops or vendors may carry a small selection of VKTRY Insoles. In addition, VKTRY can be found on-site at var
We sell VKTRY Insoles in pairs, one for the left foot and one for the right.
Different shoe types fit differently. For example, soccer shoes fit much tighter than basketball shoes. We accommodate for these differences by having different foam cushions: yellow is 7mm thick, black is 4mm and red is 2mm. Because of this, it may
We usually recommend going down. The weight level is a big factor in determining the VK’s Pro Level (flexibility). While a higher Pro Level may provide more spring, it’s very important that you are able to comfortably flex your feet for the insoles t
Most orders can be adjusted within one hour of being placed via the order confirmation email. In that email you should have a link that allows you to make an address change, or cancel, within one hour. There are some cases where you will be unable to
Please try and stay in the correct gender, this allows more accuracy when selecting weight. Typically, a men's size is 2 sizes less than a women's size unless the shoe is a Nike and then it is 1.5 sizes. For example, if you are wearing a Nike basket
VKTRY Insoles can be purchased exclusively through our official website, Amazon, TikTok Shop, and at select partner events. If you observe VKTRY Insoles being sold somewhere else, please notify us so that we can let you know if it is a verified vendo
The sizes shown are based on the gender you choose on the first question. If you chose Female the sizes populate in female sizing, if you chose male the sizes populate in men's sizing. Check out our video describing each ordering step! How To Order –
Example of how to find TrueMed at checkout
Yes! Check out our video describing each step! How To Order – VKTRY
Example of how to find TrueMed at checkout.