VKTRY GEAR

<p id="isPasted">Different shoe types fit differently. For example, soccer shoes fit much tighter than basketball shoes. We accommodate for these differences by having different foam cushions: non-cleated is 6mm thick, cleated standard fit is 4mm and tight fit is 2mm. Because of this, it may be difficult for an athlete who plays multiple sports to move their VKs from a loose fitting shoe to a tighter fitting shoe.</p><p>Check out our video describing each ordering step! <a href="https://vktry.com/pages/how-to-order" id="isPasted">How To Order &#x2013; VKTRY</a></p>

Different shoe types fit differently. For example, soccer shoes fit much tighter than basketball shoes. We accommodate for these differences by having different foam cushions: non-cleated is 6mm thick, cleated standard fit is 4mm and tight fit is 2mm

Why do I need to enter my sport?

Ordering

How are VKTRY Insoles personalized for each athlete?

Do I get one or two insoles when I order?

Are VKTRY Insoles suitable for children?

Why do I need to enter my weight? What is the VKTRY Pro Level?

What if I wear custom orthotics – can I still wear VKs?

Are VKTRY insoles available as custom orthotics?

Do VKTRY Insoles come in different widths or arch types?

Does VKTRY Offer Gift Cards?

What does the 'A' stand for in the size of my order?

What does the "B" stand for in my order?

What does the "C" stand for in my order?

Do VKTRY Insoles help with performance?

Are VKTRY Insoles just for basketball or volleyball?

What is the VK Boost?

What if my shoe has a thick, drop-in insole?

What is the difference by sport?

How to care for your Propulsion Socks

How to put on Propulsion Socks

What is a Propulsion Sock and how do they work?

Propulsion Socks

Features and Benefits of VKTRY's Recovery Clog

What are VKTRY Clogs made of?

Are these clogs good for people with Plantar Faciitis or other foot pain?

Are VKTRY Clogs recommended for people who stand all day?

Usage & Care of VKTRY Recovery Clogs

How do I break in my recovery footwear?

Recovery Clogs

Product Information

Can I transfer the VKs from one pair of shoes to another?

What if I cannot remove the insoles that came inside the shoes?

What if my insoles are glued inside the shoe?

Do I need to remove the insoles that came with my shoes?

How do I clean my VKs?

When Should I Replace My VKTRY Insoles?

Can I wear my VKs all day long?

Am I supposed to trim the insoles to get them to fit in the shoes?

Do VKTRY insoles have a break-in period, and is there a correct way to use them?

How do I know if my VKTRY Insoles fit properly?

Usage & Care

Sizing & SKU Updates June 2025

How are VKTRY Insoles customized for each athlete?

Does VKTRY offer a payment plan?

If I sometimes wear a 9.5 shoe size and in other shoes wear a 10, what size VK should I order?

If I am on the border of a weight level, should I go up or down?

How can I pay for VKTRY Insoles?

Can I find VKTRY Insoles at a retailer near me?

Can I cancel or edit my order after it has been placed?

I am a female, but wear men's shoes, how should I order?

How can I purchase VKTRY Insoles?

What sizes are shown on the ordering screen?

Are VKTRY products covered by insurance?

Is there a video to show me how to order?

Can I use my FSA/HSA to pay?

Do you ship internationally?

I have not received my VKs yet, can you help me?

Does VKTRY offer free shipping?

What are the expected shipping times for international orders?

How do I obtain a tracking number for my shipment?

Are there countries that you do not ship to?

Do you offer shipping insurance?

How does expedited shipping work?

Shipping

Do you offer product exchanges?

How can I return an item and get a refund?

What is your return policy?

What is the warranty on VKTRY Insoles and how do I handle issues after purchase?

Why do I need to enter my sport?Updated 12 days ago