VKTRY GEAR logo
VKTRY GEAR logo

All articles

Exchanges & Returns

Info on our 90-Day policy and how to initiate an exchange or return

Do you offer product exchanges?

Yes, VKTRY Insoles (except custom orthotics) come with a 90-day Money-Back Guarantee. VKTRY Recovery Clogs are guaranteed against manufacturing defects and are able to be returned or exchanged within 90 days of purchase. Normal wear and tear, imprope

How can I return an item and get a refund?

Returning an item for a refund is a straightforward process. When you decide to return a product, we first ask you to provide a reason for the return. This is because we often have the opportunity to resolve issues by offering an exchange for a diffe

What is your return policy?

VKTRY offers a 90day return/exchange period on our insoles and propulsion socks (“Money-Back Guarantee”). Even exchanges can be made for comparable product. In the event of a return, the customer will be refunded for the amount paid of product (exclu

What is the warranty on VKTRY Insoles and how do I handle issues after purchase?

VKTRY insoles come with a 90-day money-back guarantee. During this period, customers can receive a full refund if they are not satisfied with the product. As for longevity, there is no definitive time frame for how long the insoles will last. The lif