How can I return an item and get a refund?Updated a year ago

Returning an item for a refund is a straightforward process. When you decide to return a product, we first ask you to provide a reason for the return. This is because we often have the opportunity to resolve issues by offering an exchange for a different pair that might suit your needs better. To initiate a return and receive a refund, please follow these steps:

1. Inform us of your desire to return the item and the reason for the return via our Contact Form or by emailing [email protected] . We want to make sure we understand if there was any discomfort or issues with the fitment in your shoes.
2. Once we have this information, we will guide you through the next steps to process your return and refund.

Please include photos if your experience excessive product wear.