Do you offer shipping insurance?Updated a month ago
We do! VKTRY has partnered with ShipInsure to help provide a seamless process in the event that your package is disturbed during transit. ShipInsure is a third party service dedicated to supporting package claims.
If you include ShipInsure in your order you will receive an email after the order is placed with claim instructions. Or you can use this link: https://vktry.
Customers who purchased ShipInsure can submit claims for the following:
- Items marked delivered, but not received
- No tracking updates for 7 days domestically, 14 days internationally
- Damaged products
- Stolen